The Self Service Portal empowers users while simplifying security, putting the control in your hands. From forgotten passwords to account lockouts, device management to security alerts, find everything in one user-friendly platform. Be the master of your own security and lighten the workload.
The Self Service Portal is a user-centric module designed to provide individuals with more control over their accounts and authentication settings. Here are the key features and benefits:
Users have the ability to reset their passwords independently. In case they forget their password or suspect a compromise, this feature ensures quick and secure recovery without help desk intervention.
Users can edit their Active Directory (AD) profile information, such as contact details and personal preferences. This streamlines account management and ensures accurate user data.
Should a user's account become locked due to multiple failed login attempts, they can unlock it on their own through the portal. This reduces downtime and frustration.
The portal allows users to set their password preferences, ensuring alignment with security policies. This includes defining password complexity and length requirements.
By empowering users to handle routine account management tasks independently, the Self Service Portal significantly reduces the workload on the help desk. IT teams can focus on more critical issues.
Users can register new devices, such as mobile phones or tablets, for authentication purposes. This is especially useful in cases where a user changes or upgrades their device.
The portal grants users the ability to view and manage their registered devices. This oversight ensures security and allows for easy device de-registration when needed.
Users can monitor and review their login attempts, which helps them identify any suspicious activities or unauthorized access attempts.
The portal provides a section where users can view and respond to security alerts. They can take proactive measures to secure their accounts if any anomalies are detected.
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